DEPARTURE INFORMATION
SHUTTLE TIMES
We are aware that the pick up times are far in advance of your flight. This is the departure time highly suggested by Hotel XCARET Arte due to unknown traffic and airport conditions.
HOTEL CHECK OUT
The hotel check-out time is 12:00 pm.
Please meet in the hotel Main Lobby at the designated time for your transportation pick-up to the airport.
Prior to leaving the hotel, you must check out with the front desk to settle any incidental charges.
You will have access to the facilities in the hotel after 12:00 pm until your departure time.
LUGGAGE
If your departure time from the hotel is after the check-out time, you may store your luggage with the bell desk until your departure time.
Please keep your carry-on luggage and any valuables with you.
Please ensure that all travel documents (passport, airline documents) are not packed in your checked luggage.
Before boarding your transportation, please make sure all of your luggage is onboard with you.